PROFILE
Dynamic and innovative professional with a talent for identifying and resolving complex issues. Known for optimizing business processes and swiftly addressing challenges with a hands-on approach.
Margaret M. Music is a dynamic and experienced HR executive with a strong track record in strategic planning, process improvement, and building effective relationships across all organizational levels.
EDUCATION
MBA Executive 2013
Earned an Executive MBA from Vanderbilt University, gaining advanced management training and strategic decision-making skills that have been directly applied to current professional challenges.
BA Human Resources & Economics
Margaret M. Music holds a Bachelor of Arts in Organizational Communication with a focus on Human Resources and Economics from Central Michigan University, providing her with a solid foundation in both human resources practices and economic principles.
Certifications
- PHR
- UTK Board of Women in Leadership (Former)
Speaking Engagements
Maggie Music
Chief Human Resources Officer, at Psychiatric Medical Care
INTRODUCTION
Enthusiastic, high energy, performance-focused HR Professional. In depth experience implementing process improvement, strategic planning, handbook development, and conflict resolution. Demonstrate a strong business acumen and proven ability developing effective relationships across all levels of the company.
WORK EXPERIENCE
Psychiatric Medical Care (PMC) 2020 - Present
Psychiatric Medical Care (PMC) is one of the fastest-growing national behavioral healthcare companies. With over 450 associates and locations in more than 250 healthcare facilities across 29 states. PMC brings behavioral healthcare services through inpatient, outpatient, and telehealth services.
- Performed a complete overall of PMC's human capital functions, including team, systems, and strategy, to leverage technology, reduce cost, and maximize retention.
- Develop and implement HR strategies to provide an end-end approach for talent acquisition, ensuring HR aligns with the Company's high-growth business model.
AbilisHealth 2019 - 2020
Privately owned home health company with over 300 associates in 20 locations across Tennessee. Specialized in offering medical and non-medical services. Acquired by Adoration HH & Hospice in 2020.
- Designed and implemented process changes within the organization, focused on improving communications, payroll, benefits, and KPIs to operation leaders.
- Administrated constant communication during COVID-19 to update management and employees regarding policy change, payroll, and legal compliance.
Comprehensive Pain Specialists 2017 - 2019
Physician-owned Pain Medicine company with over 60 locations in 10 states. They employed approximately 600 associates, including 90 skilled providers. After legal issues, the Company went into receivership in 2019.
- Realigned payroll and benefits functions to reduce costs and maximize employee experiences.
- Streamlined the investigation and resolution process for complex employment issues related to DOJ, ensuring inquiries were addressed thoroughly and objectively.
- Managed the nationwide off-boarding process for over 500 employees.
White-Wilson Medical Center, P.A.s 2012 - 2015
Multi-specialty physician owed medical group employing approximately 475 associates, including 70 skilled physicians practicing 20 different specialties at multiple locations in Northwest Florida. White-Wilson also holds majority ownership of Emerald Coast Surgery Center, a multi-specialty ASC, and is a JV partner with Fort Walton Beach Medical Center, an HCA community hospital.
- Accountable for directing the HR function across the business.
- Assimilated four acquired healthcare clinics into the culture, business practices, and performance standards of the WWMC.
- Recruited across all service lines, hiring 12 providers in less than three years.
AmSurg 2007 - 2012
$8B healthcare company went private in October 2018. The most recent five years have seen significant growth through M&A. AMSURG purchased Sheridan Healthcare in 2014, then merged with Envision Healthcare in 2016. 6500 employees in 32 states.
- Provided coaching and leadership development to optimize management's ability to report performance deficiencies and identify conduct concerns.
- Addressed employment law matters related to title VII and III.
- Planned and implemented a comprehensive salary and market adjustment to address inconsistent pay practices, recruitment, and retention barriers.
SKILLS
Managerial
- Resource Management
- Team Development
- Project Management
- Coaching
- Plublic Speaking, Lectrure & Training
Technical
- Employment Law
- Technology Integrations
- Compliance
- Insurance & Budget Calculations